Need help? Write to us.
Email us about anything: a question, a payment, or something that is not working. We read every email and reply to it.
Sign in and open Support from the account menu. On a phone, it is under More. We reply inside the app, and a dot shows when the reply arrives.
Open the account menu and choose Report a bug. It tells us the page you were on and your browser, so you only need to say what happened.
Answers about the price, safety and sharing a budget. If your question is not there, email us.
- Refunds and cancelling
- You can cancel any time in Settings → Billing. You do not need to write to us for that. For a refund, email us. The refund policy says when we refund.
- Your data and privacy
- Email [email protected] with “Privacy” in the subject. You can ask to see, correct or delete your data, or make a complaint under India’s data protection law (the DPDP Act). Read the Privacy Policy.
- A security problem
- Found a weakness in Ahead? Email us with “Security” in the subject. If you report it in good faith, we will not take action against you, and we will tell you what we fixed.
- Phone or WhatsApp
- We do not have a phone number. Please email us, or use Support in the app.
To get a faster answer
Tell us three things:
- What you were trying to do
- What happened instead
- A screenshot, if you can take one
You do not need to send any amounts or account numbers.
We will never ask for
Your bank password, UPI PIN, OTP or card number.
Not by email, and not in Support. If someone asks for these and says they are from Ahead, do not share them. It is not us.
Company details
- Company
- Larissa InfoTech Private Limited
- CIN
- U58200MH2024PTC421780
- Incorporated
- 19 March 2024
- GST
- Not registered
- No GST is charged today.
Ahead helps you keep a record of your money. It is not a bank, a broker or a financial adviser. It does not hold your bank login, and it cannot move your money. The Terms of Service say what we promise.