Cancel in two clicks, and keep what you paid for.

Every new household gets 60 days of the full product before anything is due. That is long on purpose: you need at least one full month of income and spending to judge a budgeting app, and two months is better.

It means you rarely need a refund. If Ahead is not for you, you can find out while it costs nothing.

Sign in, go to Settings → Billing, and choose to cancel. It takes effect straight away: your plan will not renew.

There are no repeated “are you sure?” screens, no special offers to refuse, and no need to phone or email anybody. If you ever cannot find the button, that is a bug. Tell us and we will cancel it for you while we fix it.

You keep the period you paid for. Cancelling stops the next renewal. It does not cut short the month or year you already bought. If you cancel on day three of a paid month, you have the rest of that month.

You can change your mind inside it. Resuming before the period ends puts you back on the same subscription without paying again.

When the paid period does run out, the household is locked, not deleted. You can still sign in, read every screen, take a complete export, and come back and pay. You just cannot make changes. We never hold back your records.

If you want the data gone as well, delete the household from Settings → Household → Your data. That really deletes it and cannot be undone, so download your export first.

The short version: we refund when you did not get what you paid for.

We will refund in full where a charge was taken in error, where you were billed after cancelling, where a duplicate charge went through, or where the service mostly could not be used for a period you had paid for and we could not fix it.

We will usually refund a yearly subscription bought within the last 15 days that you have hardly used, in part or in full, as we decide. If you paid for a year on Monday and knew by Wednesday that Ahead is not for you, you should not have to argue about it.

We do not usually refund a period you have used. There is a 60-day trial so you can decide before you pay anything, and a monthly plan is a small commitment that ends whenever you say so.

A lifetime plan is refundable for 15 days from the day it is paid, in full, for any reason. It is the biggest single payment you can make here, and there is no renewal to stop, so it gets the clearest refund window. After that, it is treated like any other period you have used, except if we close the service (see If we close the service, below). There is nothing to cancel either way: a lifetime plan does not renew.

None of this limits your rights under Indian consumer law, which apply whatever this page says.

Email [email protected] from the address on the account, and say which charge you mean. You do not need to explain at length: the invoice number, or the date and amount, is enough.

We answer within three working days. Once we agree a refund, we process it by hand through our payment provider, usually the same day. The money then takes as long as your bank takes, usually five to seven working days for a card, sometimes longer.

A refund goes back to the method it was paid with. We cannot send it somewhere else, and we will not offer credit instead of money unless you ask for it.

If a renewal payment fails, nothing happens immediately. There is a grace period of 15 days, we email you about it, and everything keeps working while you sort it out.

If it is still unpaid after that, the household locks. You can still see everything, export and use billing, and nothing more is charged until you choose to restart. We do not add up charges for the locked time and bill you later.

When you do renew, you pay for the days you used and no others. The payment covers the 15 grace days, when everything was still working, and the rest of your period after them. Every day the household was read-only is added to the end instead of being charged. Settings → Billing shows the exact dates before you pay, and the email we send on the day it locks says the same.

If Ahead ever shuts down, we will give reasonable notice, refund any period you have paid for and will not get, and keep the export working until the last day. You will not find out from an error page.

A lifetime plan has no period to be part-way through, so it gets a schedule instead. The price is treated as paying for 5 years of the product. If Ahead closes before then, you get back a fifth of the price for each year you did not get, rounded up to the whole rupee in your favour.

Two things about that table. It ends: after 5 years the plan has given you what it was priced for, and nothing is owed. And it goes down one year at a time, on purpose, so the refund gets smaller step by step instead of stopping all at once.

This policy forms part of the Terms of Service and is dated 6 October 2026.